A decision about to be reversed for the second time, and a record from 2021 that already contained the argument against reversing it. Reading the previous two records…
Two people with the same evidence reaching opposite conclusions about a tool, which is a disagreement about values rather than about facts. A disagreement that survives agreement on…
A third person on the rota, and the artefact that makes a weekly rotation work. Three sections and a five-minute write-up is the whole mechanism, and it is…
A fully automated deploy that nobody has run by hand in two years, and a rollback path nobody has exercised. An automated path that works is not evidence…